PLANNING YOUR STAY


A visit to Kohler Waters Spa is a commitment to your overall well-being. Arrive at least 30 minutes prior to your first appointment to allow ample time for check-in, changing and relaxing in our serene environment. 


WHAT TO BRING FROM HOME

  • Bathing suits are required for men and women wishing to experience the coed thermal suite.

  • A good book or journal. The spa is a great place to reflect or take time to read and has a selection of complimentary magazines.

  • If you plan to use gift cards or spa coupons, they must be presented to be valid. Kohler Waters Spa is not responsible for lost gift cards.


WHAT TO LEAVE AT HOME

  • Electronics. To maintain relaxation and quiet for all of our guests, talking on cellular phones is not permitted in any areas of the spa.

  • Jewelry or valuables. Kohler Waters Spa is not responsible for lost items.


KOHLER WATERS SPA LOCKER ROOM AMENITIES FOR MEN AND WOMEN
Lockers, soft robes and sandals, towels, body wash and lotion, shampoo and conditioner, disposable razors and hair dryers.

We strive to ensure that guests checking in within 30 minutes of their first appointment have first priority for a locker.  Guests checking in 30 minutes or more in advance of their first appointment time may be assigned a locker as soon as one becomes available.

SPA ATTIRE
You will be given a plush robe and spa sandals, which you will wear before your services and during your spa visit. During each service, the areas of the body not involved will be covered. If you feel more comfortable, you can wear undergarments so that you can relax and enjoy your service. Lockers are provided.

YOUR TREATMENT ROOM EXPERIENCE
Your name will be called in the relaxation lounge by your technician. After escorting you to your treatment room, your technician will leave the room in order for you to undress to your level of comfort, hang up your robe and settle in under the comfortable linens. You will begin either face down or face up on the treatment table, according to your technician’s direction. The therapist will knock before reentering to make sure that you are ready. Our spa providers have been trained to respect the privacy of our guests, using professional draping techniques during your entire service. We encourage you to share any comfort requests with your therapist immediately so that any adjustments may be made.

WHEN SHOULD I ARRIVE FOR MY SPA SERVICE?
It is always best to be relaxed when arriving for a treatment. We highly recommend you arrive at least 30 minutes prior to your service. Early arrival allows you to check in, change, shower and take a steam or sauna without rushing. You may relax in the spa lounges and enjoy an herbal tea and snacks. Arriving late will cause you to lose precious moments of your treatments. Allow enough time following your treatment to relax prior to your next appointment or departure.

PARKING
The Lincoln Common parking garage is located at 2316 N. Lincoln Ave. The first 90 minutes of parking will be validated by Kohler Waters Spa.


MINIMUM SERVICE REQUIREMENTS


ADVANCE APPOINTMENTS
Demand for spa services is high, especially on weekends and holidays. We highly recommend making a reservation several weeks in advance of your desired date and time.

WEEKEND (SATURDAY AND SUNDAY) AND HOLIDAY SERVICE REQUIREMENTS AND FEES
We strive to ensure the most comfortable spa experience, which includes ample places to sit and enjoy the spa’s relaxation areas without overcrowding. The service requirements assist us in optimizing guest flow on our busiest days.

WEEKEND (SATURDAY AND SUNDAY) AND SELECT HOLIDAYS
Pricing is $10 higher per service (excluding nail services and waxing), and the minimum service requirement is two 50- or 80-minute services per guest. Express services are not available. 

SELECT HOLIDAYS ARE
New Year’s Day, Martin Luther King Jr. Day, Valentine’s Day, President’s Day, Good Friday, Black Friday (the day after Thanksgiving) and Christmas Week (December 24-31). Pricing is $10 higher per service (excluding nail services and waxing), and express services are not available on the above days.